tactic

Ebru woke early to prepare for the client meeting , determined that a clear plan would steady the team's nerves . She chose a simple tactic : begin with a concise summary , then allocate ten minutes to each problem so everyone could contribute without digressing . Beforehand she anticipated the client's most likely objections and prepared brief responses , which helped her navigate the conversation without hesitation . During the meeting she kept the tone measured and redirected any rambling comments back to the agenda , so the discussion remained cohesive . Afterward the team debriefed for five minutes to evaluate what worked and what needed refining , and they made small adjustments to improve their next presentation . By reflecting calmly on both strengths and weaknesses , Ebru felt confident they would handle future challenges more efficiently .